Privacy policy

Last updated: April 19, 2025

At Stroud Yoga Shop, we care about your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, make a purchase, or get in touch with us.

By using our website (shop.stroudyogaspace.com / stroudyogashop.myshopify.com / https://vtghqy-qi.myshopify.com/), you agree to the practices described here.


Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes to our practices or for legal and regulatory reasons. If we make changes, we’ll update the "Last updated" date above and post the revised policy on this page.


How We Collect and Use Your Personal Information

We collect personal information in order to provide our services, fulfil orders, communicate with you, improve your shopping experience, and comply with legal obligations. The way we collect and use your data depends on how you interact with us.

What We Collect Directly From You

When you use our website or services, we may collect:

  • Your name, address, email, and phone number

  • Order information such as your shipping/billing address and payment details

  • Account details (e.g. username, password)

  • Messages or customer service enquiries

You don’t have to share all this information with us, but doing so might be necessary for completing your order or using certain features of the website.

What We Collect Automatically

We may automatically collect information about your device and how you interact with our site. This can include:

  • Your IP address and browser type

  • Your device information

  • How you navigate and interact with the site

  • Cookies and tracking data

Third-Party Services

We may also receive information from trusted third-party services we use to run the shop effectively, including:

  • Shopify (our e-commerce platform)

  • Our payment providers (who handle your secure payment info)

  • Delivery services

  • Advertising and marketing platforms (e.g. Meta/Facebook, Instagram)


How We Use Your Information (Including Meta Pixel)

We use your information to:

  • Process payments and fulfil orders

  • Send order updates and account notifications

  • Improve our services and website

  • Provide customer support

  • Help keep the website secure

We also use your personal information for marketing purposes. This includes sending newsletters or offers (if you’ve opted in) and displaying relevant ads. To help with this, we use tracking tools like the Meta Pixel. This allows us to show you Stroud Yoga Shop promotions on platforms like Facebook and Instagram, based on your interaction with our website. This data is collected anonymously and can be managed via your browser or social media ad settings.

If you're in the EEA, we process your data based on legitimate interests in promoting our services, or with your consent where required.


Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Power and improve our site

  • Remember your settings and preferences

  • Run analytics

  • Support advertising

You can manage cookies in your browser settings. For more details, see Shopify’s Cookie Policy.


How We Share Your Information

We only share your data when necessary to:

  • Deliver our services

  • Process payments

  • Run advertising and marketing campaigns

  • Comply with legal obligations

Categories of recipients may include:

  • Shopify

  • Payment processors

  • Couriers and fulfilment services

  • Marketing partners like Meta/Facebook and Instagram

  • Customer service tools

We don’t sell your personal information or use sensitive information without your explicit consent.


Third-Party Links

Our website may include links to other websites or platforms. Once you leave our site, we are not responsible for the privacy practices of other websites. Please review their policies directly.


Children’s Data

Our services are not intended for children. We do not knowingly collect data from individuals under the age of 16.


Data Security & Retention

We take data security seriously and use safeguards to protect your information. No system is 100% secure, so we encourage you to keep your login details safe.

We retain your data only for as long as necessary to:

  • Maintain your account

  • Fulfil your orders

  • Comply with legal requirements


Your Rights

Depending on where you live, you may have the right to:

  • Access the data we hold about you

  • Request changes or deletion of your data

  • Object to or restrict certain processing

  • Withdraw consent for marketing

  • Opt out of targeted advertising (like Meta Pixel tracking)

  • File a complaint with your data protection authority

You can contact us at any time to exercise these rights.


Contact Us

If you have any questions or concerns, or if you'd like to exercise your rights, please get in touch:

Email: sales@stroudyogaspace.com
Address: Stroud Yoga Space, 26 Nelson Street, Stroud, Gloucestershire, GL5 2HH, UK